Can I pick up a gift card at the salon?
Yes, we will advise you and prepare the gift voucher for you. Please, call us to take en appoitment, so we can serve you at the best.
Can you send a gift voucher by post? Do I need to come to the salon for my order?
We can send the gift voucher by post, you just need to give us the relevant postal address and the treatment or amount you have chosen. If you order by phone, we also need a bank transfer as [...]
Cancellation or modification of appointments.
You can cancel or reschedule your appointment by phone (+32 2 280 43 29) at least 2 days prior to your scheduled appointment time. If cancelled or modified later, a 50% fee will be charged.
I have an appointment, when exactly should I arrive to the salon?
For your and other customers’ comfort, you should arrive at the salon 5 minutes before your scheduled appointment. In case of late arrival, we will be obliged to reduce the duration of your [...]
How can I pay?
You can pay by cash or by bank transfer from phone’s applications.
Where can I park my car?
We offer you private parking. If you intend to use the parking, please arrive to the salon reception at least 5 minutes in advance so that we hand you a parking access card.
I need specific information about your treatments, which I cannot find on your website.
To satisfy you at best, we offer face and body free consultations to suggest you the best personalised treatments. Just call us at 02-280 43 29 to book an appointment for your free consultation!
Useful information.
Please turn off your phones prior to arrival: At Livia’s we cherish guests’ well-being and peacefulness.
